FIX THE LEAK · 90-day guarantee
We’ll Add £15 ,000 - £150,000 in Monthly Email & SMS Revenue in 90 Days guaranteed
That’s £6k-£60k in extra gross profit every month at a typical 40% margin, without spending another penny on ads. If we don’t add at least £15,000 in 90 days, you get every penny back.
VSL · 4 minutes
[Embed VSL video here, recorded from CC_VSL_Gamma-Script.]
Watch this first: how D2C brands turn their email list into near-zero CAC revenue (4 minutes).
Email and SMS for brands in the UK and US
The problem
Your Profit Margins Are Disappearing (And It’s Not Your Fault)
If you’re a D2C brand over six figures a year, you’re probably dealing with:
Rising Meta and Google costs eating into your margins every quarter
Customers who buy once and never come back, so you’re always paying for new traffic
Shrinking profit despite flat or growing revenue
An email list sitting in Klaviyo doing almost nothing while you pay for features you don’t use
Over-dependence on paid ads, with no owned channel to fall back on
Email and SMS typically drive 20-40% of revenue, and the best brands hit 30%+. Most are stuck at 5-10%. That’s extra revenue you’re leaving on the table from customers you’ve already paid to acquire or visit your site.
HOW MUCH ARE YOU LEAVING ON THE TABLE?
OPPORTUNITY CALCULATOR
Every month your ads get more expensive. The cheapest revenue in your business is sitting in your Klaviyo list, or not being captured when a visitor hits your site. Move two sliders to see your number.
Industry benchmark for mature ecommerce brands: 30-40%
Find it in Klaviyo under attributed revenue. Not sure? Leave it at 10%.
Left on the table, conservative estimate
£225,000 / year
That’s £18,750 a month from visitors and customers you’ve already paid for.
- Your email + SMS today
- £15,000/mo
- At a conservative 20%
- £33,750/mo
- At the mature brand benchmark (30%)
- £57,857/mo
Reach the mature brand benchmark and the gap grows to £514,286 a year.
Find my missing revenue30-minute discovery call. You’ll leave with a better understanding of where your revenue leaks are.
Benchmarks based on Klaviyo data for mature ecommerce brands. Estimates only, your results will depend on list size and traffic.
Why choose us
The Email & SMS Agency That Guarantees Revenue, Not Open Rates
We guarantee a number
At least £15,000 in additional email and SMS revenue in 90 days, or 100% of your fees back. Most agencies won’t commit to a revenue figure. We put it in writing.
We talk profit, not vanity metrics
Every conversation runs on your revenue, gross profit, and P&L. We show you the impact of email and SMS on your profit after our fee, not just on your revenue.
Near-zero acquisition cost
We grow revenue from visitors and customers you’ve already paid for. No extra ad spend. No new traffic. It isn’t free, and we’ll show you the real cost: Even after our fee, it’s the cheapest marketing channel in your business.
The complete system
Campaigns, flows, pop-ups, testing and deliverability, all handled. We don’t just do campaigns, or just do flows - everythign done for you. We need you for sign off, 1-2 hours max per week.
Run by an operator
Founder Lee Marriott is a former ecommerce director with over 25 years in the ecommerce and digital marketing space. He's lived and breathed the same challenges you have when it comes to growing a profitable ecom brand.
Results
Results From Brands We Run Email and SMS For
Klaviyo screenshot
[Real Klaviyo screenshot, revenue figure, profit translation underneath.]
Klaviyo screenshot
[Real Klaviyo screenshot, revenue figure, profit translation underneath.]
We’re working with a select group of UK and USA D2C brands across multiple sectors.
Process
How It Works
Step 1
Call
We review your Klaviyo setup, flows, campaigns, pop-ups and deliverability, and find exactly where you’re losing revenue. Most brands are missing 6-8 critical flows.
Step 2
AuDIT
We review your Klaviyo setup, flows, campaigns, pop-ups and deliverability, and find exactly where you’re losing revenue. Most brands are missing 6-8 critical flows.
Step 3
BUILD + RUN
We manage everything. You approve the campaigns, flows and lead capture. We handle the rest and keep improving results every month.
Step 4
Report
Experienced Team available on Slack , Weekly and Monthly reporting with Klaviyo revenue attribution, translated into what it means for your business.
What’s included
Everything You Need to Turn Your List Into a Profit Centre
Complete Klaviyo audit and strategy
Deliverability and consent compliance check: sender authentication, UK PECR consent and soft opt-in, US SMS opt-out handling
8-12 strategic campaigns per month, email and SMS
8 core automation flows (27+ emails) built and optimised: welcome, abandoned checkout, abandoned cart, browse abandon, post-purchase, win-back, sunset,
Pop-up strategy and implementation to capture more leads from your existing traffic
A/B testing on subject lines, send times, creative and more.
Deliverability setup and monitoring: SPF, DKIM and DMARC authentication to meet Gmail, Yahoo and Microsoft sender rules
Weekly and Monthly performance reporting with revenue attribution
Investment
£4,000/month retainer. £4,000 setup fee
The guarantee
If we don't increase your Email and SMS revenue and create a positive ROI in 90 days, you get 100% of your fees back.
Case study
How We Added £[X]k a Month in Near-Zero CAC Revenue for a UK [Category] Brand
[First client case study,KLAVIYO STATS]
Testimonial
[Client quote or short video testimonial.]
About us
About Convo Commerce
Convo Commerce helps UK and USA D2C brands turn email and SMS into their most profitable revenue channel. We focus on product-led brands that are tired of renting their growth from Meta and Google.
Photo
[Lee Marriott headshot]
Founder
Lee Marriott, Founder
25 years in ecommerce · £250m+ online revenue influenced · Former ecommerce director, UK and US brands · Klaviyo certified
“I’ve spent most of my 25 years in ecommerce on the brand side. I owned the ad budgets, the agency relationships and the revenue target.
Too many agency reports looked brilliant while the margin went the other way.
So I built he agency I always wanted to hire. One that measures success in term of P&L, owns the result and puts a guarantee behind it. "
Lee Marriott
FAQ
Frequently Asked Questions
How does the guarantee work?
We guarantee at least £15,000 in additional email and SMS revenue within 90 days of launch, or you get 100% of your fees back. We measure it in Klaviyo’s native attribution, counting clicks, not opens, against the same period last year, so you’re only paying for the uplift, not revenue you were already getting. The full terms are written in plain English and you see them before you sign.
Who is this for?
Ecommerce and D2C brands on Shopify doing at least £85,000 a month, using Klaviyo or a similar platform, with at least 10,000 email subscribers and £10,000+ a month in ad spend. The guarantee floor is set for your brand, based on your list size and traffic.
Who is it not for?
Brands doing less than £85k a month, brands with fewer than 10,000 subscribers, or brands not ready to commit £4,000 a month for 90 days.
We already do email in-house. Why would we need you?
We can work alongside current teams, though we prefer to own the full channel for accountability.
Is it really near-zero cost?
Near-zero, not zero. Your Klaviyo bill may move up a tier as your list grows, and SMS costs a few pence a message. That’s roughly 3-4p per £1 of revenue, against 33p per £1 on Meta at a typical return.
Are we compliant?
We check as part of the audit: sender authentication for Gmail, Yahoo and Microsoft, UK PECR consent and soft opt-in, and US SMS opt-out handling. Any gaps are flagged and fixed before we scale sending.
How much work is involved on our side?
Very little. We need access to Klaviyo, Shopify, GA4 and your pop-up tool, and campaign approvals within 48 hours. We handle everything else.
Will you just discount our products to hit the number?
We may suggest certain offers and discounts, but we want you to stay at a healthy gross margin, because the whole point is to grow your profit.
How much does it cost?
£4,000 a month with a £4,000 setup fee.
What happens after 90 days?
We'd like to keep running and improving the programme we have over 30+different Flows, endless campaign angles, A/B testing and deliverability stratgies, so we're always moving forward.
What platforms do you work with?
Klaviyo and Shopify, with pop-ups and SMS run inside the same system.
Book the call
On the call we’ll:
Discuss your business and what drives it
Review your current email and SMS performance
Discuss where you’re losing revenue
Decide whether it’s a good fit for both of us
If it makes sense to work together, great. If not, you’ll still leave with a better understanding of your current opportunities.