For agencies
We sit alongside your agency. Not across from it.
Convo Commerce builds the conversational revenue layer (WhatsApp, Instagram DM, SMS and Klaviyo) for UK DTC brands. We refer, white-label or co-deliver with the agencies already in the room.
The referral gap
Your clients have the traffic. They don’t have the conversation layer.
Most agencies are excellent at getting attention or running lifecycle email, but WhatsApp, Instagram DM and SMS as a connected system usually sits outside scope. That’s where intent leaks, and it isn’t a channel you’re built to pick up.
01
Instagram and DM engagement never becomes owned, structured data
02
WhatsApp and SMS get used for support, not conversion or recovery
03
Klaviyo flows run without enough intent signal to personalise
04
Cart and browse recovery stalls at email open rates
05
Clients ask for “chatbot stuff” and nobody owns the answer
Convo Commerce fills that gap without touching your retainer.
Three ways to work together
Pick the shape that fits how you already work with clients.
Referral
Introduce us, we run the audit and build, and you take a revenue share with no delivery work on your side.
White-label
We build under your brand. Your client only ever sees you.
Co-delivered
We run the conversation layer, you keep everything else, comms are shared and coordinated.
Where it starts
Every partnership starts with an audit.
A fixed-scope Conversational Audit finds where a client’s intent is leaking across Instagram, WhatsApp, Klaviyo and Shopify, then comes back with a costed roadmap.
Conversational Audit
£1,500
Channel mapping, revenue-leakage findings, a Foundation Build roadmap. Five business days.
Foundation Build
£6k-£12k
Scoped from the audit. WhatsApp, ManyChat, Klaviyo and Shopify lead capture wired into one system.
Optimisation Retainer
£2,500/mo
Ongoing testing, new flows, monthly attribution.
Referral fees are paid on the audit, on any Foundation Build that follows, and on the first year of an optimisation retainer. Rates are agreed when we set up the partnership.
Why Convo Commerce
Built by someone still running DTC brands.
20 years in ecommerce, £250m+ influenced, and every method proven on live ecom brands we run ourselves.
Built on 20+ years of real ecommerce operator experience
Bimson Power
A leading UK Power Equipment retail store, featuring Generators, Pressure Washers and Air Compressors
Warrior Winches
USA-based Warrior Winches has seen rapid growth over the past 3 years since its establishment.
NFG
We don’t just do Ecommerce; we’ve helped NFG grow its Gym memberships by over 19% in only 3 months.
01
UK DTC-first, built around how UK customers actually shop
02
Maximise traffic through lead capture and nurturing
03
We connect the whole stack rather than selling a single-channel tool
Partner FAQs.
Does this compete with what we already do?
No. We don’t do creative, performance or Shopify dev. We plug the conversation layer in alongside it.
What do you need from us?
For a pure referral, just the introduction. For white-label or co-delivery, we agree scope and comms up front.
How fast does the audit turn around?
Usually five business days from kickoff.
How does payment work?
Referral fees are paid on invoice, covering the audit, any Foundation Build that follows, and the first year of a retainer. Rates are agreed up front.
Send us your first client.
If you’re running paid, creative, email or Shopify work for a UK DTC brand and the conversation layer isn’t your thing, let’s talk about how a referral works.
Book a partner call
For agencies working with UK DTC brands on Shopify, Klaviyo, paid or creative.